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Privacy Policy

MPC SAS is the publisher and operator (referred to as the “Company”, “we”, “our” or “us”) of MyPerfectCrush.com (referred to as the “Website”).
Myperfectcrush.com is an online chat application that uses artificial intelligence (“AI”) algorithms to generate virtual and fictional characters (the “Companions”). The website generates messages, so that you can chat with the Companions. The website can also generate other media including, but not limited to, images, videos and voice messages (the “Services”). Parts of the Services offered by the website may require you to create a user account.
MPC SAS is the controller and responsible for your personal data.
The Company is committed to protecting your privacy and handling your personal data in an open and transparent manner. The personal data that we collect and process will vary depending on how you use the Website.
This Privacy Notice details how MPC SAS collects, uses, discloses and handles your Personal Data for the Services and the rights and options you have in this respect, in compliance with the European Union’s General Data Protection Regulation 2016/679, and Directive 2002/58/EC concerning the Processing of Personal Data and the protection of privacy in the electronic communications sector (“ePrivacy Directive”) (together “EU GDPR”), the UK Data Protection Act 2018 and the Privacy and Electronic Communications, Regulations 2003 (“PECR”) (together “UK GDPR”), or the Federal Act on Data Protection 235.1 (“FADP”) together referred as “Applicable Data Protection Law” as may be applicable to the Services.

Definitions

Visitor : Refers to anyone who is browsing the services without a valid subscription You / Your/User : Refers to the individual or entity using our website or our services. If you use the website or the services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Policy, and you agree to these Policy on the entity’s behalf.
Personal Data : refers to any information relating to an identified or identifiable natural, person, directly or indirectly (“Data Subject”), such as your name, address, marital status, date of birth, gender, office location, position, company name, spoken languages, photos, your account number, your location data.
Processing : Refers to any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Content : Refers to any information or material, such as text, images, videos, audio, chat messages or other data, created, submitted, or generated by users (“User-Generated Content”) through our website or our services. You are solely responsible for all Content you submit to the website.
Consent : Refers to any freely given, specific, informed and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signifies agreement to the Processing of Personal Data relating to you.
Subscription : Refers to an arrangement between MPC SAS and you to enable you to benefit from and / or use the Services.

How we collect your personal data

We obtain your personal data mainly through any information you provide directly to us through our Website. Sometimes your personal data can also be shared with us, if for example you use an authentication system to Log in. Below is a list of ways we collect your personal data:

  • When you visit and/or use our website
  • When you complete our registration form
  • When you log in to our website using an authentication system
  • When you participate in chat sessions
  • When you take part in surveys or report a problem with our website
  • When you contact with us via email

If you fail to provide personal data

Where we need to collect and process your personal data in order to provide you with our services and you fail to provide that data when requested, we may not be able to provide you with access to our website or the services we offer.
In this case, we may have to suspend your access to the website or, if you are a User, prohibit any access to protected areas of the website or restrict the operation of your account and the services we provide to you.

Personal data that we collect and process

We will collect different categories of personal data from you depending on your level of interaction with our website. We will limit the collection and processing of information to information necessary to achieve one or more of our legitimate purposes as identified in this privacy policy.

  1. Personal data we collect and process from Browsers
  • Technical Data, including your Internet Protocol (IP) address and associated country, your browser type and version, time zone setting and location, smart device information, mobile phone network information, operating system and platform and other technology on the devices you use to access our website
  • Cookies : For more information on the cookies we collect, please visit our Cookies Policy.
  • Usage Data, including your communication preferences and information about how you use our website including the services you viewed or searched for, page response times, download errors, length and number of visits and page interaction information (such as scrolling, clicks and mouse-overs) as well as the links you clicked on or used. To learn more about our use of cookies or similar technology, please check our Cookies Policy.
  • User Submitted Data, including data collected for a specific function, for instance a contest or a survey. Communications and correspondence, including any correspondence between you and us and any other communication between you and anyone else on the Website, including customer service requests, emails and chats.
  • Consents, including any permissions, consents or preferences that you give to the website.
  1. Personal data we collect and process from Members
  • All personal data we collect from Browsers, set out above
  • Identity and Contact Data, including username or similar identifier, password, full name and email address. We may also collect your photo or video, if such is uploaded to your account
  • Usage Data, including data about which products you use and purchase, all orders you place on the Website and all metrics and measurements regarding your orders, bids, advertisements, campaigns and any other of your activities on the Website.
  • User Submitted Data, including data collected at your discretion for a specific function, for instance your username and password, your interests, preferences, feedback and survey responses, or any text, images, videos or other content or media you choose to upload on the Website.
  • Financial and Transactional Information, including bank account, direct debit data, billing address and fund transfers and other details of products and services you have purchased or received from us
  • Marketing Data, including preferences in receiving marketing from us, our affiliates and third-parties.

We may also collect, use and share aggregated data such as statistical or demographic data for the purpose of customizing our marketing efforts or the use of our Website. Aggregated data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For instance, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature, to generate statistics about our users, to calculate the percentage of users accessing a specific Website feature, to calculate ad impressions served or clicked on, or to publish visitor demographics. If we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which shall be used in accordance with this privacy policy.

Sensitive data

MPC SAS does not collect any kind of sensitive personal data as defined by GDPR from any User.

Automated personal data collection

As you navigate through and interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect these data by using cookies and other similar technologies. We may also use these technologies to collect information about your online activities across third-party websites. Please see our Cookies Policy for further details.

Why we need your personal data and how we use it

We will only use and share your information where it is necessary for us to provide you with our lawful services in accordance with this privacy policy. We would like to ensure that you fully understand why your information may be used. We will only use your personal data when the applicable local law allows us to.
We will most commonly use your personal data in the following circumstances:

  • Where we need to perform our services to you, as necessary in accordance with our Website’s Terms and Conditions
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation
  • where you have given us your consent

Who we share your personal data with

It is our policy not to use or share personal data about you in ways unrelated to those described in this privacy policy without also providing you with an opportunity to opt out or otherwise object to such unrelated uses. However, we may disclose personal data about you, or information regarding your use of the services or the Website to third parties for any of the reasons set out hereinabove, or if we are legally required to do so, or if we are authorized under our contractual and statutory obligations. When we disclose your personal data to service providers, we will ensure that they are bound by a contract requiring them to comply with their GDPR obligations. Under the circumstances referred to above, recipients of personal data may be, for example:

  • members of our corporate group to the extent necessary for the purposes set out in this privacy policy and to enable you to have access to certain features
  • our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, risk and fraud detection and mitigation, providing customer service, performing business and sales analysis, customization of content, analytics, security, supporting our Website functionality, and supporting contests, surveys and other features offered through our Website. These service providers may have access to personal data needed to perform their functions but are not permitted to share or use such information for any other purposes
  • governmental and regulatory bodies, including law enforcement authorities, in connection with enquiries, proceedings or investigations by such parties or in order to enable the Company to comply with its legal and regulatory requirements. We specifically reserve the right to disclose any and all information to law enforcement in the event that a crime is committed or suspected or if we are compelled to do so by lawful criminal, civil or administrative process, discovery requests, subpoenas, court orders or writs, to enforce applicable terms and conditions, including investigation of potential violations thereof, to detect, prevent or otherwise address security or technical issues, protect against harm to the rights, property or safety of our company, our users, our employees, or others; or to maintain and protect the security and integrity of our Website or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
  • buyers or other legal successors in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us will be transferred. Should such a sale or transfer occur, we will use reasonable efforts to ensure that the entity to which we transfer your personal data uses it in an manner that is consistent with this privacy policy
  • legal or other professional consultants.
    We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction. We also may share aggregated information with third-parties for conducting general business analysis. This information does not contain any personal data and may be used to develop content and services that we hope you and other users will find of interest and to target content and advertising.

Financial Information

Financial information (including personal information) that you have provided to us will only be shared with our third-party processors in order to initiate and complete any orders placed on your account. All credit card transactions and such are processed with industry standard encryption through third party processors who only use your financial information and personal information for that purpose. All financial data and related personal information will not be shared by us with third parties except with your authorization or when necessary to carry out all and any transactions requested by you with the understanding that such transactions may be subject to rules, terms, conditions and policies of a third party. All such information provided to a third party is subject to their terms and conditions.

User’s Profile

Users should be aware that all information directly provided on the Website when they create an account is public and can be viewed by all other Users of the Website, unless otherwise stated. Even if a User profile does not contain any personal information, there is a possibility of identification by others through other information on the User profile. Accordingly, Users should understand that they are in control of all of the information they upload on the Website and/or display on their profile and are fully responsible for any consequences arising out of such information.

User Submissions

We may provide areas on our Website where you can submit or post information about yourself and others and communicate with others, upload content (e.g., pictures, videos, audio files, etc.), and post comments or reviews of content found on the Website. Such submissions and or postings are governed by the Terms and Conditions of the Website. If you use a forum, blog, user commenting features, community or other interactive sharing or social features that may be offered through our Website, you should be aware that any personal information you submit, display, or publish there is considered publicly available and can be read, collected, used, and disclosed by other users of those features, by us, and other third parties without restriction, except to the extent limited access features are available, if any. In addition, such submissions and or postings may appear on other websites or when searches are executed on the subject of your posting. If you submit and or post your email address, you may receive unsolicited messages. We cannot control who reads your submission and or posting or what other users may do with the information you voluntarily submit and or post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have submitted and or posted information, you may not be able to edit or delete such information. To request removal of your personal information which you have posted or submitted in the manner stated above, send us an e-mail at contact@myperfectcrush.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Security of your personal data

We take appropriate security measures (including physical, electronic and procedural measures) to safeguard your personal data from unauthorized access and disclosure. For instance, only authorized employees are permitted to access personal data, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your personal data between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal data. However, please be advised that we cannot fully eliminate security risks associated with the storage and transmission of personal data as we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.
You are responsible for maintaining the secrecy of your unique password and account information at all times. We are not responsible for circumventions of any privacy settings or security measures contained on the Website.

Marketing information

We may process your personal data so as to inform you about existing and/or future services that may be of interest to you by sending you periodic announcements with details on existing and/or new services and/or programs.
You have the right to object at any time to the processing of your personal data for marketing purposes, by sending us an email at contact@myperfectcrush.com or by clicking at the opt-out link at the bottom of any marketing emails we send you.
We can only use your personal data to promote our services to you if we have your explicit consent to do so, or in certain cases such as for example when you register on our Website, if we consider that it is in our legitimate interest to do so. You may also occasionally receive marketing communications from our affiliates, but only provided you have given your explicit consent in receiving such communications.
Even if you inform us that you no longer wish to receive marketing material, you will still receive from us system notices and other information specifically related to your account from time to time.

How long we keep your personal data for

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Where we no longer need to process your personal data for purposes set out in this privacy policy, we will delete your personal data from our systems. However, we may keep your data for longer if we cannot delete it for legal, regulatory or technical reasons. If we do, we will make sure that your privacy is protected and that your data are only used for those purposes. The period for which we keep your personal information that is necessary for compliance and legal enforcement purposes varies and depend on the nature of our legal obligations and claims in the individual case.
Where permissible, we will also delete your personal data upon your request. Information on how to make a deletion request can be found under the paragraph “Your data protection rights” below.
If you have questions about our data retention practices, please contact us electronically by sending as an email at contact@myperfectcrush.com.

Your data protection rights

Subject to local law, you have certain rights regarding the personal data we collect, use or disclose and that is related to you. We want to make sure you are aware of your rights in relation to the personal data we process about you. We have described those rights and the circumstances in which they apply further below.

  • Right to Access : This enables you to get access or receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
  • Right to Data Rectification : If you believe that any of the information that we hold about you is inaccurate or incomplete, you have a right to request that we correct the inaccurate personal information.
  • Right to be Forgotten : You may request that we delete your personal information if you believe that we no longer need to process your information for the purposes for which it was provided or we have requested your permission to process your personal information and you wish to withdraw your consent or we are not using your information in a lawful manner.
  • Right to object : You have the right to object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedom or for the establishment, exercise and defense of legal claims.
    You also have the right to object where we are processing your personal data for direct marketing purposes. This also includes profiling in as much as it is related to direct marketing.

If you object to processing for direct marketing purposes, then we shall stop the processing of your personal data for such purposes.

Depending on the circumstances, we may need to restrict or cease processing your personal data altogether or, where requested, delete your personal data. Please note that if you object us processing your personal data, we may have to suspend the services we provide to you.

  • Right to Restriction of Processing : You have the right to request the restriction of processing of your personal data.
    Please note that if you request us to restrict processing of your personal data, we may have to suspend the services we provide to you.
  • Right to data portability : Where we have requested your permission to process your personal data or you have provided us with information for the purposes of entering into a contract with us, you have the right to receive the personal data you provided to us in a portable format. You may also request us to provide it directly to a third party, if technically feasible. We are not responsible for any such third party’s use of your account information, which will be governed by their agreement with you and any privacy statement they provided to you.

If we ask for your consent to use your personal data, you can withdraw your consent at any time. Please note that in case of a withdrawal of your consent you may no longer be able to use several functionalities of our Website and our services.
Please note that some requests to delete certain personal data will require the deletion of your account as the provision of the services is inextricably linked to the use of certain personal data (e.g. your email address). Also note that it is possible that we require additional information from you in order to verify your authorization to make the request and to honor your request.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
Moreover, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
To exercise any of your rights, or if you have any other questions about our use of your personal data, please contact us electronically by sending us an email at contact@myperfectcrush.com.

How to access or modify your personal data

We remain dedicated to the protection of your data and we want to be clear about the type of information collected, helping you make choices about your privacy. You may:

  • access/modify the information in your settings provided during registration
  • block cookies, including cookies associated with our services, by activating or deactivating the related cookies on your browser. Please note, however, that if you choose to disable all cookies (including essential cookies) you may not be able to access all or part of our Website. Please see our Cookies Policy for more information.

Our communication with you

If you have any questions about this privacy policy or our information-handling practices, please contact us at contact@myperfectcrush.com

Right to complain

If you wish to lodge a complaint about how your personal data is used by the Company, you may contact us electronically at contact@myperfectcrush.com .
Upon receipt of your complaint, we will investigate it and respond to you within a reasonable time.
We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the collection, use and disclosure of personal data that cannot be resolved by an individual and us.
You also have the right to complain to the data protection supervisory authority of the country in which you reside, provided that such country is a Member State of the European Union or is located within the EEA.

Our policy towards minors

Our Website is not directed to individuals under the age of eighteen (18) or the applicable age of majority in the jurisdiction from which the Website is accessed and we do not knowingly collect personal data from minors. If you become aware that your child has provided us with personal data, please contact us at contact@myperfectcrush.com. If we become aware that a minor has provided us with personal data, we will take steps to remove such information and terminate that person’s account immediately.

Changes to this privacy policy

We reserve the right to update, revise, amend and/or modify this privacy policy at any time in order to reflect any changes to the way in which we process your personal data or changing legal requirements.
Although we will notify you when major changes are made to this privacy policy, you are expected to periodically review the most up-to-date version found at MyPerfectCrush.com so you are aware of any changes.

Cookies

As we have briefly mentioned in this privacy policy, our website uses small files known as cookies to make it work better in order to improve your experience.
To find out more about how we use cookies, please see our Cookies Policy.

No Error Free Performance

We do not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy.